Refund Policy

Thank you for choosing Learning Esan to improve your language skills. We are committed to providing high-quality language learning materials that help you become proficient in the Esan language.

Our refund policy is designed to ensure that you have a satisfactory experience with our products. Please take a moment to read our policy below to understand how it works:

Digital PDF books:
We do not offer refunds for digital products. This policy is in place to protect the intellectual property rights of our authors and to prevent unauthorized copying or distribution of our materials. If you encounter any technical issues with downloading or accessing your digital product, please contact our customer service team, and we will assist you in resolving the issue.

Hard Copy books:

• We do not offer refunds for hard copy books unless the book you received is damaged or defective.
• If you receive a damaged or defective book, please contact our customer service team within seven days of receipt, and we will arrange for a replacement book to be sent to you free of charge.
• To be eligible for a replacement, you must provide proof of purchase and photographs of the damaged or defective book.

Shipping:
Please note that we are not responsible for any shipping costs associated with returning damaged or defective books to us. The customer is responsible for all shipping costs incurred.

Contact us:
If you have any questions or concerns about our refund policy or any of our products, please do not hesitate to contact our customer service team. We are always here to help you and ensure that you have a positive experience with Learning Esan.

Thank you for choosing Learning Esan, and we look forward to helping you become proficient in the Esan language.